BRIDAL OCCASION CANCELLATION/REFUND POLICY
Our Personalized or Engraved items are non-cancelable or refundable once your
order go through - so please be sure that is what you want before checking out.
These items are immediately sent out to an Independent Engraver or Printer.
Note: In that rare case where you have no choice to cancel because the event is called off and we find that the engraving or personalization has not been started you will incur a $5.00 fee
RETURN POLICY FOR PRODUCTS SHIPPED FROM CANADA
Please note that we request that no package be refused from any of our shipment,
however, any package that is shipped from Canada and sent back due to the
customer refusing upon delivery, without getting a Return Merchandise
Authorization # (RMA#) will not only incur the non refund of their
shipping cost, but of the products also. In Canada at the border, if a box is
received back without a code notifying them that it is coming through, they will
destroy it, thus it will not be returned back to Manufacturer.
Therefore, it is impetrative, that the shipment is received by you once you
ordered it. At that point, if you want to return it - then you must
contact us via email, so that we can get the special RMA # from the
Apparel - Tried On - (due to health reasons) Worn or damaged.
"Wedding Sandals", "Flip Flops" or "Sneakers" .
All candy products, Open candy or bubbles, including favor kits
Earrings (pierced or otherwise)
Opened music (CD, VHS, DVD - unless it is damaged)
All personalized items or engraveable (unless there was an error on our part) in which case we will replace with same item at no charge to you
Candles of any kind (we are not responsible for melt candles in the heated months - May 15 - September 15th -)
Clearance, discontinued, or sale items
Items which have been used, or product packaging is torn or damaged while opening.
Jewelry, Tiaras, Veils or any hair related items
BRIDAL OCCASION ITEMS WHICH MAY NOT BE RETURNED OR EXCHANGED
Nothing will be exchanged, returned, or refunded after the date of your event
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