BRIDAL OCCASION CANCELLATION/REFUND POLICY

Our Personalized or Engraved items are non-cancelable or refundable once your order go through - so please be sure that is what you want before checking out. These items are immediately sent out to an Independent Engraver or Printer.

Note: In that rare case where you have no choice to cancel because the event is called off and we find that the engraving or personalization has not been started you will incur a $5.00 fee

BRIDAL OCCASION RETURN POLICY FOR PRODUCTS SHIPPED FROM CANADA
Please note that we request that no package be refused from any of our shipment, however, any package that is shipped from Canada and sent back due to the customer refusing upon delivery, without getting a Return Merchandise Authorization # (RMA#)  will not only incur the non refund of their shipping cost, but of the products also. In Canada at the border, if a box is received back without a code notifying them that it is coming through, they will destroy it, thus it will not be returned back to Manufacturer.   Therefore, it is impetrative, that the shipment is received by you once you ordered it.  At that point,  if you want to return it - then you must contact us via email, so that we can get the special  RMA # from the Manufacturer..

BRIDAL OCCASION ITEMS WHICH MAY NOT BE RETURNED OR EXCHANGED

  • Apparel - Tried On - (due to health reasons) Worn or damaged. "Wedding Sandals", "Flip Flops" or "Sneakers"
  • .
  • All candy products, Open candy or bubbles, including favor kits
  • Earrings (pierced or otherwise)
  • Opened music (CD, VHS, DVD - unless it is damaged)
  • All personalized items or engraveable (unless there was an error on our part) in which case we will replace with same item at no charge to you
  • Candles of any kind (we are not responsible for melt candles in the heated months - May 15 - September 15th -)
  • Clearance, discontinued, or sale items
  • Disposable cameras
  • Items which have been used, or product packaging is torn or damaged while opening.
  • Jewelry, Tiaras, Veils or any hair related items
  • Wedding Bubbles


  • Nothing will be exchanged, returned, or refunded after the date of your event


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